CONFLICT MANAGING SKILLS OF A HOSPITAL ADMINISTATOR

A hospital administrator being an efficient coordinator of hospital services uses conflict managing skills as hospital is composed of different departments and the coordination requires this essential skill. Conflicts may arise between different departments and then the management of conflicts is made by the hospital administrator.

JOB ROLES RELATED TO CONFLICT MANAGING SKILLS

Conflict management skills are required in several job roles, including hospital administrators, human resource managers, department heads, patient relations officers, and also mediation specialists. Hospital administrators are often called upon to resolve high-level conflicts that affect hospital performance. Human resource managers handle personnel issues and make sure that employee conflicts are addressed. This includes disputes between staff members or management which is for the effective functioning of the hospital. Department heads deal with intra-departmental conflicts and thereby ensuring smooth cooperation among healthcare teams. Patient relations officers mediate conflicts between patients and hospital staff and helps in solution of conflicts, which is for the betterment of the hospital, addressing concerns related to care, billing, or service quality. Mediation specialists may also be employed by the hospital management to address specific disputes between staff, patients, or external stakeholders, guiding them toward peaceful resolutions.

CONCLUSION

Conflict resolution as part of hospital administration is of prime importance as unsolved conflicts possess a threat to the efficient functioning of the hospital. The training given in way of handling conflicts can attribute to the healthcare provider. In focusing on the job opportunities arising in the field of healthcare, Diploma In Hospital Administration Training In   Idukki provides in ensuring the qualities that a hospital administrator should possess in managing hospitals.