HOSPITAL MANAGEMENT FUNDAMENTALS

ATTRIBUTES, QUALITY AND SKILLS OF A HOSPITAL ADMINISTRATOR

a) Leadership skills: A hospital administrator must have leadership skill. He should be able to influence people to act with zeal and enthusiasm to achieve organizational goal.

 b) Interpersonal skills: Hospital is a labour-intensive organization. .A congenial environment is conducive of productivity, satisfaction and happiness. A hospital administrator must have good interpersonal skill to create such an environment. At the core of interpersonal relationship is communication and empathy.

c) Conflict management skills: In an organization like a hospital where diversity of objectives is the norms, quite often conflict situation arises. It is argued that a certain level of conflict is essential for any organization to remain vibrant, dynamic and responsive. This is functional conflict and call be utilized by managers to the benefit of the organization. A hospital administrator must be able to manage conflict well and should not allow it to become dysfunctional.

 d) Negotiating skill: A hospital administrator is called upon to negotiate quite often on various matters pertaining to his organization. Negotiation means a process in which two or more parties exchange goods or services and to arrive at a common meeting point. It has to be carried out in an atmosphere of cordiality and at the end both the parties must have a feeling of winning. In a hospital negotiation is required to be done with the suppliers of various materials.

 CONCLUSION

Hospital Administration is a very important field as it deals with the patient care, that contributes to the smooth functioning of healthcare systems, making sure Hospital Administration Certificate Kannur, that medical institutions provide effective and efficient health care services to the community. The program is International Diploma in Hospital Administration and focuses on healthcare finance, human resource management, healthcare laws and regulations, ethics, information systems, and quality management.